Privacy Policy

At West Wilts Care 4 Pets, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.

 

What personal data or information do we collect?

The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.

 

How do we collect data or information from you?

We collect data or information about you when you use our website, when you make an enquiry about our pet care services and information provided on our booking form.

 

How is your information used?

We collect your personal data or information to operate our business effectively and provide you with the best pet care service we can offer.

We may use your information:

To administer and invoice you for pet care services.

To answer enquiries that you make about pet care services.

 

Type of Data Held:

• Name and contact information (telephone, mobile).

• Email address

• Holiday dates

• Emergency contact details

• Pets details (name, breed and age and vet details)

• Demographic information such as postcode

 

Who has access to your information?

We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.

 

We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.

 

Your Choices and Rights

We understand that you trust us with your personal information, and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

 

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all the following:

 

• You can verify the details you have submitted to West Wilts Care 4 Pets by contacting us at 7, Locking Close,Bowerhill, Melksham, Wiltshire. SN12 6XR. Alternatively, you can telephone us on 07909 139806.

• You can also contact us by the same method to change, correct, or delete your personal information controlled by West Wilts Care 4 Pets at any time.

• You can always feel free to update us on your details at any point by sending an email to debbiegingell74@gmail.com

• You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office

 

Keeping your data secure

When you give us personal information, we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:

• Up to date antivirus software is installed across the network.

• Security updates and patches are regularly applied to all components of the West Wilts Care 4 Pets system.

• Access to physical and digital systems within West Wilts Care 4 Pets are restricted to only personal who explicitly need these rights to do their job.

 

Emailing us

We will monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

 

Visitors to our Website

When you visit our website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.

 

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

 

Use of Cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer:

Google Analytics _ga, _gid,  _ga. Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.aboutcookies.org/

 

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.

 

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

 

To opt-out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout